Shipping Policy

✈️ CryaGlow™ Shipping Policy

Delivering confidence and care — right to your doorstep 💫

📦 Order Processing

Once your order is placed, our team begins preparing it immediately to ensure the fastest possible dispatch.

  • Processing time: 1–3 business days
  • Each order is carefully packed and sealed for freshness and safety.
  • You’ll receive a confirmation email once your order ships, including your tracking link.

🌍 Shipping & Delivery

We proudly ship worldwide using trusted air and ground carriers. Delivery times vary by region:

🇺🇸 United States
7–14 business days
🇨🇦 Canada
7–14 business days
🇬🇧 United Kingdom
7–14 business days
🇦🇺 Australia
7–14 business days
🌐 International
10–18 business days

⏳ Total delivery time = Processing (1–3 days) + Shipping (7–14 days)

🚚 Tracking Your Order

Once shipped, you’ll receive a tracking email with your package details. You can also track anytime on our Track Your Order page.

💡 Tracking may take 2–4 business days to update after your package leaves our facility.

🛫 Shipping Partners

✈️ DHL
📦 USPS
🚀 YunExpress
🌍 Canada Post
📮 Royal Mail

🕒 Delays & Support

We strive to deliver on time, but unexpected events (weather, customs, or high volume) may cause minor delays.

If your order hasn’t arrived within 20 business days, please contact us — we’ll make it right 💬

Email: support@cryaglow.com
🕓 Support Hours: Monday–Friday, 9 AM–6 PM (EST)

💝 Our Promise

Your satisfaction is our priority. Every CryaGlow™ order is backed by our Delivery Guarantee — if your package is lost, damaged, or delayed beyond 30 days, we’ll reship or refund you in full.

✨ Beautiful hair begins with care — and we care from checkout to your doorstep. 💫