Refund/Returns Policy
💵✨ Refund & Returns Policy
At CryaGlow, your satisfaction means the world to us 🌸
If something isn’t right, we’ll do our best to make it right 💖
🔄 Easy Returns
We accept returns on eligible items within 14 days of delivery.
- ✅ Item must be unused and in its original packaging
- ✅ Must include your order number or proof of purchase
💌 Start your return by emailing support@cryaglow.com — our team will guide you step-by-step!
💰 Refunds
| Type 💎 | Processing Time ⏰ | Refund Method 💳 |
|---|---|---|
| Approved Returns | 3–5 business days after inspection | Original payment method |
| Damaged / Defective Items | Immediate replacement or refund | Store credit or full refund |
Once your refund is processed, you’ll get a confirmation email 📧
🚫 Non-Returnable Items
For hygiene and safety reasons 🚿, we can’t accept returns for:
- Used or opened beauty products
- Items marked “Final Sale”
- Gift cards or promotional items
⚠️ Damaged or Wrong Items
If your order arrives damaged or incorrect 😢, please contact us within 48 hours of receiving it.
Attach clear photos and your order number — we’ll fix it fast! ⚡
✈️ Return Shipping
Customers are responsible for return shipping costs, unless the return is due to our error or a defective product.
We recommend using a trackable shipping method to ensure safe return delivery 📦
❤️ Need Assistance?
Our customer care team is always here for you 🌼
📩 Email us anytime at support@cryaglow.com
